FAQ
Typically, this happens for parents who pay by check and leave it at the school. Because of the nature of our operation, sometimes it takes several days to get those payments collected, applied to customer accounts, and deposited. We do our best to expedite that process as best we can and have added an online e-check option that you can use if interested.
Upon registration, we will set up an online account for you to manage all payments. You will receive an e-mail from us inviting you to view your account along with some login information. You can make payments with a credit card or an e-check payment by providing your bank account information.
We offer auto-billing capabilities. If you'd like to switch to that option, it can be done in your account.
Yes, you can make this adjustment within your online account. If you need any help with this, please reach out to us at happyfeettampabay@gmail.com.
Weekly Preschool Classes
Because we staff & schedule our sessions based on participation levels, we require a 30-day email notice to withdraw. Emails can be submitted to happyfeettampabay@gmail.com.
*In the event a refund is required, we will apply whichever funds weren't refunded to your account that can be used towards any future participation.
Weekend League Program
If you register and pay but notify us before the first game, you will be refunded the registration fee minus 10% (administrative cost).
If your child attends one game and decides they don't like it, they will not be refunded unless there is a medical or family emergency.
